by Robert Yang | Sept. 22, 2021

It still takes me back to my childhood every time I bite into a red coconut ball or fortune cookie from Hawaii Candy. These snacks I’ve been eating since I was five years old still taste exactly the same after all these years. Hawaii Candy’s snacks require the use of machinery; however, many of them are completed and packaged by hand. It takes a lot of energy to keep the business running.

During the pandemic, Hawaii Candy had to figure out ways to save money without jeopardizing the quality of their products. They…

by Donica Kaneshiro | Sept. 20, 2021

Back when I was a kid, every time a hurricane was coming, my grandma used to worry about a branch from the huge mango tree in the front yard damaging her Kaimuki home.

I remember her seeking out a tree trimmer to thin out the canopy to lessen the chances of wind damage.

It turns out that grandma’s attempt at hurricane prep was misguided. Fortunately, no damaging winds ever battered the tree, but it’s a misconception that many people still hold today.

Desireé Page, Hawaiian Electric system arborist, explained that it’s impossible to…

by Samantha Pauso | Sept. 14, 2021

Like many local households, I live in a multi-generational home with more than one refrigerator and freezer to store leftover food from family gatherings and the bounty from the weekly Costco run.

Our home is located two blocks from the ocean, outside of all flood zones, and on top of a hill so during emergency situations we opt to “shelter in place.” Our house also becomes the safety hub for extended family, so feeding the masses is always expected.

When preparing for an emergency, a home survival kit, emergency food and water are…

by Donica Kaneshiro | Sept. 13, 2021

As someone who doesn’t like to be idle, Jasmine Wong doesn’t spend her evenings zoned out in front of the TV. When the engineer moved back to Hawaii and wanted to fill her after-work hours and meet new people, she went to law school, which led to her current role, vice president of the Young Lawyers Division within the Hawaii State Bar Association.

Next year she’ll be president.

“I like to keep busy,” Jasmine said. …

by Andrew Millard| Sept. 8, 2021

Recently I was involved in the rollout of Hawaiian Electric’s new third party payment platform, Paymentus. The updated service lowers transaction fees for customers — and it also adds Venmo and Paypal as new options to pay your electric bill. What I like about this upgrade is that more people will be able to use their preferred form of payment, just like my friends and family can with me.

Over the years I’ve noticed that people don’t carry cash as much as they use to. Virtual payment options simply have the advantage of being…

by Aki Marceau | Sept. 5, 2021

This article was originally published in Star-Advertiser on Aug. 31, 2021.

The Intergovernmental Panel on Climate Change (IPCC) recently issued a reminder that our planet is warming at an alarming rate, which will cause catastrophic disaster if we don’t change course. If we think COVID-19 is scary, the impacts on our community when the Earth warms above 1.5 degrees Celsius will be much worse.

One of the causes of global warming is carbon emissions from transportation. In Hawaii, ground transportation is responsible for roughly 20% carbon emissions, so switching to clean, zero-emission forms…

by Shayna Decker | Aug. 30, 2021

Pre-pandemic, I looked forward to the days when we invited community groups to tour our Maalaea Generating Station on Maui. We met with intrigued visitors as they were guided through the facility for a look behind the scenes on how we keep the lights on for everyone while steadily increasing the amount of renewable resources we’re using to meet the energy needs of our communities.

Because the tours were often guided by John Mauri, our director of generation for Maui, Molokai and Lanai, it also meant an opportunity to hear more firsthand experience…

by Shannon Tangonan | Aug. 28, 2021

For Nanakuli resident Conrad “Ray” Higa, there was no hesitation when it came to getting the COVID-19 vaccine. Two shots in the arm would allow him to safely interact with his mother, who’s in her mid-80s and lives in Ewa Beach.

“I don’t want to just not see my mom,” said Ray, Hawaiian Electric operations manager at the Kahe and Campbell Industrial Park (CIP) generation facilities. “The benefit of the vaccine far outweighed the risk.”

So it really was a no-brainer when Ray was approached to help set up vaccination clinics — for…

by Robert Yang | Aug. 23, 2021

I’ve worked various customer service jobs during my post-college life, which varied from selling clothes to renting out cars. Customers expect no less than the basic level of service — but the true measure of their satisfaction is based on how well you can address their needs and problems . Most business customers are unaware that Hawaiian Electric’s Customer Business Management Services (CBMS) team offers extra support services. Please visit our website for more information on how to contact us.

Thomas Lee, president of The Audio Visual Company and Energy Industries, decided to…

by Sharon Higa | Aug. 16, 2021

Photo courtesy of Aloha Harvest

Like many across the globe, I lost loved ones during the pandemic, maybe not to the disease itself but the circumstances resulting from it. My cousins and I juggled grocery shopping and meal drop offs for family, and I’m grateful I was able to see and talk to my Aunty Doris — albeit from six feet away — before she died peacefully at a hospice. Family is so important at times like these, but what about for those without a safety net?

Part of Hawaiian Electric’s efforts to bolster community resilience has been…

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